Do I need technical expertise to use Scando?

No. We handle all the technical setup. You get a simple dashboard to view conversations and update content. Adding the chatbot to your website requires just one line of code — or we do it for you.

An AI agent is an autonomous AI system that can perform tasks on behalf of your business — not just answer questions. Unlike a regular chatbot, an agent can make decisions, connect to other systems, follow up on leads, book meetings, and take actions based on context. Think of it as a digital employee that works 24/7. Scando builds agents using tools like OpenClaw — a framework for creating reliable, controllable AI agents that integrate with your existing tools and workflows.

Scando – AI agents for customer service, sales and booking

We build intelligent AI agents that handle customer service, booking and sales – around the clock, in Latvian and English. Tailored for Baltic businesses.

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What we offer

Custom AI agents trained on your business data

Customer service agent

Answer questions, handle inquiries and support your customers – automatically, around the clock. The agent is trained on your website, PDF files, Word documents and other business information.

Sales agent

Qualify leads, book meetings and guide potential customers through the sales process.

Internal knowledge base

Give employees instant access to company documentation, procedures and guidelines.

How it works

Tell us about your business – We map out needs, tone of voice and what tasks the agent should handle.
We build your AI agent – We train and customize the agent for your business, products and brand.
The agent works 24/7 – Ready to go – the agent answers customers, books meetings and sells while you focus on what matters most.

Works everywhere

Our AI agents integrate easily on all platforms:

Shopify
WooCommerce
WordPress
Magento
Squarespace
Wix
Custom websites

Choose your plan

Flexible plans tailored to your business needs

Starter – €139/mo

1 AI agent
Up to 500 conversations/mo
Training on website, PDF and Word
Basic customization
Email support

Pro – €269/mo (most popular)

1 AI agent
Unlimited conversations
Advanced customization and training
Priority support
Integrations (CRM, booking, Shopify, WooCommerce)

Enterprise – Contact us

Unlimited agents
Fully custom solution
Dedicated account manager
SLA guarantee
On-premise option

Prices are indicative, excl. VAT.

Meet the founder

Ivo Irbe – Founder & CEO

Hi! I'm Ivo Irbe, founder of Scando. As an international sales and marketing manager I've spent years working across European markets, and I've seen first-hand how much time companies lose on repetitive customer touchpoints — qualifying leads, answering the same product questions, chasing follow-ups. That's the gap I built Scando to close: AI agents that actually work in your language, around the clock, on the channels your customers already use. My goal is to make modern AI accessible, practical and profitable for businesses across the Baltics and beyond.

AI advisory & consulting

In addition to our AI agents, we offer consulting services to help businesses with all aspects of AI implementation. We work with leading models from OpenAI, Google and Anthropic to find the best solution for your business.

AI strategy

We help you identify where AI can create the most value in your business.

Implementation

From idea to production – we build and integrate AI solutions tailored for you.

Training

We teach your team to use AI tools effectively in daily work.

Frequently Asked Questions

How much does an AI chatbot from Scando cost?

We offer three plans: Starter at €139/mo, Pro at €269/mo, and Enterprise with custom pricing. All plans include an AI agent with Latvian and English language support, setup, and ongoing updates.

Do AI chatbots understand Latvian?

The best ones do. Modern LLM-based chatbots trained on Latvian data deliver far better results than generic solutions where Latvian is one of many supported languages. At Scando, we train agents on your business content — so they respond naturally and relevantly, in Latvian and English.

Is Scando GDPR-compliant?

Absolutely. All data is processed in accordance with GDPR. We offer a Data Processing Agreement (DPA), and no customer data is used to train AI models.

How long does it take to set up a chatbot?

Most businesses are up and running within 1–3 business days. We train the bot on your content and you can test before going live.

Do I need technical expertise?

No. We handle all the technical setup. You get a simple dashboard, and adding the chatbot to your website requires just one line of code.

What happens when the chatbot doesn't know the answer?

The bot honestly says it doesn't know, and offers to connect the customer to a human. You get notifications so you can update the knowledge base.

What integrations do you support?

Shopify, WooCommerce, WordPress, Zendesk, HubSpot, Calendly, Google Calendar, Slack, email and custom APIs.

What's the difference between Scando and large international chatbot platforms?

Most large platforms are built for English-speaking markets with rule-based bots. Scando uses modern LLM technology trained on your own data — resulting in a chatbot that understands context and responds naturally. Plus, you get local support and pricing tailored for Baltic businesses.

Can the chatbot book meetings and take orders?

Yes. The AI agent can connect to Calendly and Google Calendar for booking directly in the conversation, and can qualify leads and send confirmations.

What types of businesses use Scando?

Everything from sole proprietorships to 200+ employee companies. Online stores, dentists, law firms, real estate agents, and SaaS companies.

Get in touch

Ready to supercharge your business with AI? Send us a message.

Email: ivo@scando.ai

LinkedIn: Scando on LinkedIn